Manager-TES
ChennaiFull-time6–11 yrsPosted 2 weeks ago
Senior customer support role at Vodafone Idea in Chennai. Needs 6+ years.
About the role
Circle TM- TES is responsible for Customer Opportunity - Feasibility, Service delivery and operations Life cycle management. This role will be accountable for Project Planning, Implementation, Schedule regular review meetings with customers and internal business to ensure customer deliverables as per agreement.
What you'll do
- Responsible for Customer Opportunity - Feasibility, Service delivery and operations Life cycle management
- Responsible for Order to activation and customer life cycle management
- Lead a team that delivers and maintains fixed line services as per committed TAT and SLA’s for Enterprise customers both domestic and global
What you need
- Telecom
- Communication