Client Success Partner-Senior Manager/Deputy General Manager-Bangalore
BengaluruFull-time6–8 yrsPosted 3 weeks ago
Senior customer support role at Vodafone (VOIS) in Bengaluru. Needs 6–8 years and a B.Tech or B.E..
About the role
We are seeking a Customer Success Partner to support Global Account Managers in developing deeper engagement with selected Global System Integrator accounts across India and the Middle East.
What you'll do
- Understand the Global Account Plan and execute the agreed strategy to help secure new opportunities in the marketplace
- Develop an understanding of customer buying centres to appropriately target activities and messaging for Global Enterprise products and solutions
- Lead technical and solution discussions with customer influencers and decision-makers during the sales stage
- Follow the internal sales governance framework and support timely approvals of key sales deliverables across relevant products and services
- Contribute to improving the customer experience by simplifying operating practices through an understanding of technology, products and end-to-end service models
What you need
- Sales
- Telecom
- TCP/IP
- Routing and switching
- Customer success
- Communication