Hiring Customer Service Executive
NashikFull-timeJunior levelPosted 2 days ago
Junior customer support role at Workers Town in Nashik. Needs a degree.
About the role
As a Customer Service Executive, you will be the first point of contact for customers, addressing inquiries and resolving issues effectively. Your role involves managing both phone and email communications, ensuring that customer records are accurately maintained, and striving to enhance customer satisfaction through attentive service.
What you'll do
- Handle customer inquiries and provide assistance
- Resolve customer complaints effectively
- Maintain accurate customer records
- Collaborate with team members to improve service quality
What you need
- Customer service
- CRM
- Communication