Technical Support Associate
RemotePart-timeFresherPosted 1 week ago
Entry-level IT support part-time role at Workers Town. Open to freshers with a diploma. Remote.
About the role
As a Technical Support Associate, you will deliver outstanding customer service while addressing users' software and hardware challenges. This flexible part-time role allows for remote work, enabling you to enhance your technical skills in a supportive environment. You will serve as the first point of contact for users seeking assistance, working diligently to resolve their issues efficiently.
What you'll do
- Provide technical assistance to customers
- Troubleshoot software and hardware issues
- Document customer interactions and solutions
- Assist in product information and training
What you need
- Hardware