Technical Support Executive
GurugramFull-timeJunior levelPosted today
Junior IT support role at Workers Town in Gurugram. Needs a diploma.
About the role
As a Technical Support Executive, you will play a crucial role in assisting customers with their technical challenges through phone and online channels. Your primary responsibilities will include troubleshooting issues, providing effective solutions, and ensuring a high level of customer satisfaction.
What you'll do
- Provide technical support to customers via phone and online
- Troubleshoot and resolve technical issues efficiently
- Document customer interactions and solutions
- Assist in updating customer records and software systems
What you need
- Troubleshooting