Technical Support Specialist
SiliguriFull-time1–4 yrsPosted today
Junior IT support role at Workers Town in Siliguri. Needs 1+ years and a B.Tech or B.E..
About the role
The Technical Support Specialist will be responsible for providing remote assistance to clients by troubleshooting various technical issues and ensuring high levels of customer satisfaction. Engaging with clients through phone and email, you will utilize your strong technical knowledge and excellent communication skills to address and resolve their concerns effectively.
What you'll do
- Troubleshoot and resolve technical issues remotely
- Assist clients via phone and email
- Provide excellent customer service
What you need
- Troubleshooting
- Networking