Technical Support Executive
RemoteFull-time1–3 yrsPosted 4 weeks ago
Junior IT support role at Workers Town. Needs 1–3 years and a degree. Remote.
About the role
As a Technical Support Executive, you will play a crucial role in assisting customers with their technical issues related to our client’s products. Your primary responsibilities will include troubleshooting various problems, providing effective solutions, and ensuring a high level of customer satisfaction.
What you'll do
- Provide technical assistance and support to customers
- Troubleshoot issues and provide effective solutions
- Document customer interactions and technical issues
- Collaborate with the team to improve service delivery
What you need
- Troubleshooting
- Networking
- CRM
- Customer success