Technical Support Associate
JabalpurFull-timeHybrid1–3 yrsPosted 2 days ago
Junior IT support role at Workers Town in Jabalpur. Needs 1–3 years and a B.Tech or B.E.. Hybrid.
About the role
As a Technical Support Associate, you will play a crucial role in providing exceptional support to customers experiencing technical issues with our products. Your responsibilities will include diagnosing problems, offering effective solutions, and ensuring a high level of customer satisfaction. This position is well-suited for individuals who are tech-savvy and have a genuine desire to assist others.
What you'll do
- Provide technical assistance to customers
- Troubleshoot and resolve technical issues
- Collaborate with the technical team
What you need
- Networking