Technical Support Executive
RemoteFull-timeJunior levelPosted 4 weeks ago
Junior IT support role at Workers Town. Needs a B.Tech or B.E.. Remote.
About the role
In the role of Technical Support Executive, you will be responsible for assisting customers with various technical issues related to the company’s products. Your primary duties will involve troubleshooting problems, providing detailed solutions, and ensuring overall customer satisfaction. This role offers flexibility, including remote work options, making it ideal for those looking to maintain a balance between work and personal commitments.
What you'll do
- Provide technical support to customers
- Troubleshoot issues and provide solutions
- Maintain accurate records of customer interactions
What you need
- CRM
- Troubleshooting