Technical Support Executive
RemoteFull-time1–3 yrsPosted 3 weeks ago
Junior IT support role at Workers Town. Needs 1–3 years and a B.Tech or B.E.. Remote.
About the role
As a Technical Support Executive, you will serve as the first line of support for our client's customers, addressing a variety of technical issues. Your role will involve troubleshooting software applications and providing solutions through remote assistance. This position allows you to work from home, offering flexibility while being part of a collaborative team dedicated to customer satisfaction.
What you'll do
- Troubleshoot and resolve technical issues for customers
- Provide clear guidance on software functionalities
- Document support interactions and solutions
- Collaborate with the technical team for escalated issues
What you need
- Troubleshooting