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Support Engineer

PuneFull-timeJunior levelPosted 3 months ago

IT support role at Xoriant in Pune.

About the role

Support Engineer at Xoriant. Configure and support UAT (User Acceptance Testing) environments.

What you'll do

  • Configure and support UAT (User Acceptance Testing) environments
  • Manage customer onboarding activities and ensure smooth setup and integration
  • Collaborate with development teams and provide support during new feature development and releases
  • Investigate, troubleshoot, and resolve production issues within defined SLAs
  • Monitor application health, system performance, and operational alerts

What you need

  • Linux
  • Troubleshooting
  • Java
  • Root cause analysis
  • AWS

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