Customer Support Intern

About the role

We are looking for a detail-oriented and disciplined intern to support our Operations team. You will play a hands-on role in reviewing retailer-submitted invoices, verifying their accuracy, and helping ensure that points awarded through our loyalty programme are correctly earned and recorded.

What you'll do

• Review invoices uploaded by retailers and verify them for completeness and accuracy
• Check that the system has correctly categorised each invoice against programme guidelines
• Ensure that points accrued are valid and consistent with the supporting invoice data
• Flag irregularities, duplicate submissions, or potential fraud for review by senior team members
• Maintain organised records of reviewed invoices and document any discrepancies found

What you need

• Customer service
• Communication