All roles at Zendesk Technologies Private Limited (India)

Senior Staff Software Engineer

PuneFull-time15–27 yrsPosted 1 week ago

Leadership software engineering role at Zendesk Technologies Private Limited (India) in Pune. Needs 15+ years.

About the role

Senior Staff Frontend Engineer, Admin Experience We are looking for a Senior Staff Frontend Engineer to help bring Zendesk’s Admin Experience vision to life for an AI-first future. This is a high-impact technical leadership role for someone who combines deep frontend expertise with product thinking, system design, and strong cross-functional leadership.

What you'll do

  • Translate the Admin Experience vision into a clear end-to-end strategy focused on the frontend, architecture, roadmap, and execution plan
  • Lead major initiatives across teams and product areas while remaining hands-on with writing code
  • Establish reusable frontend patterns, components, and platform capabilities that improve consistency and accelerate delivery
  • Identify technical risks, dependencies, and tradeoffs while balancing near-term priorities with long-term maintainability
  • Build and maintain scalable, unified CI/CD pipelines (Jenkins, GitHub Actions

What you need

  • JavaScript
  • TypeScript
  • GraphQL
  • Performance testing
  • React
  • System design

Good to have

  • Zendesk
  • CI/CD
  • Jenkins
  • Playwright
  • User flows

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