2nd Level Support Analyst Order to Cash (SAP S4HANA) (mfd)

About the role

The role is part of the growing S/4 AMS team in Hyderabad and is designed for professionals who bring analytical thinking, process understanding, and a willingness to strengthen expertise in an ITIL-aligned support environment. The focus is on incident analysis, root-cause identification, and reliable issue resolution.

What you'll do

• Support Analyst with foundational knowledge in SAP S/4HANA Order-to-Invoice processes and a strong aptitude for structured troubleshooting across application
• Working style : Methodical, service-oriented, reliable in documentation, committed to following SAP Standard and avoiding custom workarounds

What you need

• SAP
• SAP HANA
• Accounts receivable
• SAP ABAP
• Kafka
• ITIL
• Any graduate

Good to have

• Incident response