3838812-Manager

About the role

Job Description_Contingency/Staff Aug_POD_Program Name Job Name: Manager Position Title: Manager – POD Ops Band: C1 Reporting to: Sr. Manager/AVP/SAVP/VP Location/Site: EXL India, Chennai Overview: The Manager - POD Operations will play a pivotal role in ensuring seamless strategic coordination and alignment between POD and Program operations.

What you'll do

• Responsible for overseeing the entire audit lifecycle, driving service delivery excellence, managing client interactions, supporting growth initiatives
• Working Hours: 40 HOURS PER WEEK, FULL TIME EMPLOYEE
• Partner with Program and POD Leaders for strategic planning, including forecasting performance, capacity planning, and staffing to meet revenue goals
• Audit Life Cycle Management: Collaborate across functions to ensure effective service delivery throughout the audit lifecycle—from data management and selections to…
• Review exceptions, analyze anomalies, and provide insights with appropriate narrative and resolution actions

What you need

• 20–30 yrs of experience
• Reporting
• Financial statements
• Audit
• Compliance
• Forecasting
• LLMs
• MBA

Good to have

• Client relationship