3846650-Lead Assistant Manager

About the role

Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Provide inputs on process and system to the team members. Client Interaction, where required at the level of Supervisors.

What you'll do

• Provide coaching and feedback to team members to enable them to improve their performance
• Assist new hires such that they are productive on the floor in the shortest possible time frame
• Provide inputs on process and system to the team members
• Ensure compliance with internal policies and procedures, external regulations and information security standards
• Collect and provide data required for various audits

What you need

• 20–30 yrs of experience
• Customer service
• Communication
• LLMs
• Escalation handling
• Financial statements
• Lean
• Any graduate