4399149-Senior Executive

About the role

JOB DESCRIPTION Position Title, Responsibility Level: Senior Executive Function: Operations Reports to - Assistant Manager – Operations Permanent/ Temporary: Permanent Span of Control – Nil Location: Gurgaon- C-61 Fraud Detection Specialist We are seeking talented and self-motivated Fraud Detection Specialist to join our Fraud Operations team.

What you'll do

• Conducts reviews and inquiries on identified and suspicious accounts within the specified systems Completes Inbound/Outbound calls and take appropriate action based upon…
• Analyzes and reviews potentially fraudulent activity, to ensure minimal loss to the organization
• Reviewing and verifying fraud related requests
• Analyzing customer accounts, products and debit/credit card risk and requesting or inquiring for additional information as necessary through outbound calls
• Ensuring compliance with regulatory standards

What you need

• 20–30 yrs of experience
• Financial statements
• Voice process
• Customer service
• LLMs
• Reporting
• Compliance
• Any graduate