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4399756-Assistant Vice President

EXL·Noida

Pay not stated20–30 yrsFull-time

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About the role

Lead end-to-end process redesign initiatives to streamline operations, eliminate inefficiencies, and improve service delivery. Foster a culture of continuous improvement by implementing frameworks such as Lean, Six Sigma, or Kaizen. Identify and implement digital tools, platforms, and technologies to enhance operational effectiveness.

What you'll do

  • Collaborate with stakeholders to develop tailored transformation roadmaps aligned with client objectives
  • Process Redesign and Continuous Improvement: Lead end-to-end process redesign initiatives to streamline operations, eliminate inefficiencies, and improve service delivery
  • Drive automation initiatives using RPA (Robotic Process Automation), AI/ GenAI, ML, and other emerging technologies to reduce manual efforts, increase accuracy
  • Create project plans, progress reports and lead governance of transformation projects Champion change management processes to drive adoption and ensure alignment across…
  • Develop and monitor KPIs to measure transformation impact and ensure sustainable results

What you need

  • 20–30 yrs of experience
  • Stakeholder management
  • LLMs
  • Process improvement
  • Change management
  • RPA
  • Project management
  • Any graduate

Good to have

  • Six Sigma
  • Machine learning
  • User flows
  • Financial statements
  • Kaizen

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