4M India - ServiceNow Delivery Lead

About the role

Then we are looking for you! Demonstrate ownership of assigned work and lead teams. Manage Support contract and delivery of projects throughout life cycle. Leading a medium- large size team of consultants. Seek to continuously improve team efficiency and customer satisfaction. Assist client in their success path and building road map.

What you'll do

• Manage Support contract and delivery of projects throughout life cycle
• Leading a medium- large size team of consultants
• Assist client in their success path and building road map
• Contribute and encourage internal knowledge sharing and asset generation within team
• Lead cross functional and technical discussions and decision making

What you need

• 7–13 yrs of experience
• ServiceNow
• ITIL
• Customer success
• B.Tech or B.E. or B.Sc or BCA