811-CEC Officer-Credit Card Digital Banking Kotak 811 0109 5031 1002875

About the role

Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Go the “extra mile” to meet sales quota and facilitate future sales Adhere to all company policies and procedures

What you'll do

• Assisting in resolving customer queries through Inbound Calls
• Providing information to customers
• Keeping a record of calls and relevant details
• Keep records of calls and sales and note useful information
• Make sales or recommendations for products or services that may better suit customer needs

What you need

• Voice process
• Sales
• Any graduate