811-CEC-Relationship Manager-VRM Digital Banking Kotak 811-VRM Thane

About the role

As a Relationship Manager – VRM for Kotak 811 Digital Banking, you will be responsible for managing and deepening relationships with High Net Worth (HNW) customers. This role is focused on driving customer engagement, expanding the bank’s liability base, and promoting digital banking solutions. You will serve as a key point of contact for customers, ensuring a seamless and personalized banking experience through remote channels.

What you'll do

• Be responsible for managing and deepening relationships with High Net Worth (HNW) customers
• Serve as a key point of contact for customers, ensuring a seamless and personalized banking experience through remote channels
• Develop and nurture long-term relationships with existing HNW customers, focusing on liability products and services
• Maintain a comprehensive relationship record for each assigned customer account to ensure personalized service and effective follow-ups
• Identify cross-selling opportunities and promote a wide range of banking products tailored to customer needs

What you need

• Cross-selling
• Customer service
• Business development
• Any graduate