ABHFL - Area Collections Manager - Flows - Indore

About the role

The Risk & Compliance function carries out monitoring of client wise exposure and portfolio exposure to identify 'early warning signals' of stress and to minimize NPAs. Currently monitoring is done in association with Business Teams as RMG does not have presence at Branch level. It carries out over due loan recovery from defaulting clients in coordination with Business Teams.

What you'll do

• Manage the on-ground teams and agencies to ensure timely collection of cases across all buckets
• Building and managing an engaged collections team that takes pride in their work
• Recruiting, coaching and mentoring the team; identifying team goals and evaluating team progress
• Implementation and management of all compliance, regulatory and other customer experience related norms during execution
• Leverage alternate resolution mechanisms including legal to maximize collections & recoveries

What you need

• Collections
• Team management
• Compliance
• Negotiation
• Any graduate