ABHFL - Branch Operations & Services Manager - Delhi

About the role

Drive branch operations in a manner that all the loans are processed and disbursed to customers within the stipulated TAT Ensure that all the branches receive completed files from the Credit team with customer collaterals (loan documents, agreements, KYC, credit verification, etc) within defined SLAs

What you'll do

• Oversee & Drive Branch
• Drive branch operations in a manner that all the loans are processed and disbursed to customers within the stipulated TAT
• Ensure that all the branches receive completed files from the Credit team with customer collaterals (loan documents, agreements, KYC, credit verification
• Ensure that the team has scrutinised all files for discrepancies and the necessary action is taken to complete the files
• Ensure optimization of resources and monitor over all end – to – end transaction queues

What you need

• MIS reporting
• Reporting
• KYC
• Audit
• Customer service
• Collections
• Any graduate

Good to have

• CRM