Account Manager

About the role

The Account Manager – Customer On boarding will be responsible for ensuring a seamless on boarding journey for new customers by coordinating between internal teams and client stakeholders. You will own the customer relationship during the implementation phase, drive faster go-lives, and set the foundation for long-term success.

What you'll do

• Act as the single point of contact for assigned customers during the on boarding journey
• Understand customer expectations, key use cases, and project goals
• Coordinate with implementation consultants, product teams, and support functions to ensure timely and successful on boarding
• Project & Stakeholder Management
• Set up kick-off calls, align on milestones, and track project timelines using internal tools

What you need

• 3–5 yrs of experience
• CRM
• JIRA
• HRMS
• Sales
• Communication
• Any graduate

Good to have

• Customer success