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Account Manager (International Calling Executive)

MCI Midland Credit Management·Gurugram

Pay not stated1–4 yrsFull-time
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About the role

Account Manager (International Calling Executive) at MCI Midland Credit Management. Handle international outbound voice calls professionally for US customers.

What you'll do

  • Handle international outbound voice calls professionally for US customers
  • Deliver high‑quality customer interactions while meeting defined quality and compliance standards
  • Effectively negotiate and resolve customer queries or issues within agreed timelines
  • Maintain accurate and complete documentation of customer interactions in internal systems
  • Meet individual and team performance targets , including call quality, productivity, and adherence

What you need

  • 1–4 yrs of experience
  • Negotiation
  • Collections
  • Voice process
  • Communication
  • Any graduate

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