Account Manager

About the role

We are looking for a customer-focused Account Manager to guide homeowners through important decisions about improving their properties. In this sales-focused role, you will manage customer relationships from initial qualification through to closing and service delivery. You will use a consultative approach to understand customer needs, identify challenges, and recommend tailored solutions.

What you'll do

• Manage leads throughout the entire sales cycle, from qualification and initial contact to closing and service delivery
• Conduct outbound communications through phone calls, SMS, and email, while responding promptly to incoming customer inquiries
• Apply consultative sales methodologies, including SPIN or similar frameworks, to uncover customer needs and communicate the value of available solutions
• Build strong relationships with homeowners by understanding their personal objectives, property challenges, and expectations
• Recommend tailored solutions that improve customers' properties and support their lifestyle goals

What you need

• CRM
• Sales
• Customer success
• Communication
• Any graduate

What you get

• ₹760 a hour