Account Manager - US | SaaS | Bangalore | 4-8 years exp.

About the role

Understand customer business goals and align solutions to drive value Advocate for customer needs internally to improve product and service offerings 4- 8 years of experience in Account Management in a SaaS. Proven track record of achieving revenue targets ( upsell, cross sell ) and customer retention goals

What you'll do

• Serve as the primary point of contact for assigned customer accounts
• Build and maintain strong, long-term relationships with key stakeholders
• Identify upsell and cross-sell opportunities within existing accounts
• Own account renewals and ensure high retention rates
• Develop and execute account plans to maximize revenue growth

What you need

• 4–8 yrs of experience
• CRM
• Cross-selling
• Sales
• Negotiation
• Upselling
• Customer success
• Any graduate