Accounts Receivable (AR) Callers

About the role

Fluent business English and excellent communication skills are necessary for this role. As one of the largest and fastest growing companies in this sector, we offer unmatched career progression opportunities, global exposure and excellent compensation and benefits packages for the right talent. Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services

What you'll do

• Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact

What you need

• 1–4 yrs of experience
• Accounts receivable
• Billing
• Audit
• Compensation and benefits
• Any graduate

Good to have

• POS