Administrator - Desk Side Services, AMT Asset Management Software

About the role

Direct Face-to-Face customer support for corporate issued desktop, laptop, and mobile devices as well as telecom services, email services, and all Digital Worker provided services.

What you'll do

• Respond to user inquiries: Address hardware, software, and networking issues
• Set up equipment: Install cables, operating systems, and software
• Troubleshoot problems: Diagnose and resolve technical issues
• Provide technical support: Assist users with software and hardware installation
• Conduct remote troubleshooting: Resolve issues without being on-site

What you need

• Network security
• Linux
• Windows
• ITIL
• Telecom
• B.Tech or B.E. or B.Sc or BCA