Administrator - Desk Side Services, AMT Asset Management Software

About the role

Administrator - Desk Side Services, AMT Asset Management Software at HCLTech. Provide on-site and remote technical support to users, addressing IT issues related to hardware, software, and network connectivity.

What you'll do

• Provide on-site and remote technical support to users, addressing IT issues related to hardware, software, and network connectivity
• Manage asset inventory, including tracking, updating, and maintaining records of IT equipment
• Perform imaging and refreshing of computers and other devices to ensure they are up-to-date and functioning properly
• Troubleshoot and resolve common IT issues, such as printer problems, software errors, and network connectivity issues
• Assist in the setup, maintenance, and troubleshooting of audio and video equipment, including projectors, microphones, and video conferencing systems

What you need

• 0–4 yrs of experience
• ServiceNow
• Ticketing tools
• Any graduate