Administrator (Support & Operations)

About the role

As a Desktop Support Specialist/Mac Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

What you'll do

• Providing technical assistance for macOS-based hardware and software, troubleshooting issues, installing and maintaining systems, and assisting users
• Installing, configuring, and upgrading macOS, software applications, and drivers
• Provide technical support and troubleshooting for hardware, software, and network issues
• Install, configure, and maintain desktop and laptop computers, mobile devices, and peripherals
• Assist with the setup and deployment of new equipment and software

What you need

• Windows
• Hardware
• Troubleshooting
• Ticketing tools
• Any graduate