Administrator (Support & Operations)

About the role

Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. At least 3 months exposure with GS on premise or equivalent environment. Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures.

What you'll do

• Understand, improve, implement & maintain on premise compute environment for enterprises
• Implementing & managing the environment for the capacity Baselining and reporting
• Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers
• Ensure our hardware Break fix meets our current SLA commitments
• Handling incidents, Changes & Problems Managements as per SLA

What you need

• Linux
• Hardware
• Troubleshooting
• SOP writing
• SAP
• Any graduate