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Administrator (Support & Operations)

HCLTech·Bengaluru

Pay not stated5–9 yrsFull-time
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About the role

This role delivers scalable solutions, builds and supports integrations with internal and external enterprise systems, and advances automation across IT and business processes.

What you'll do

  • Design, develop, configure, and support ServiceNow solutions across multiple applications and modules
  • Maintain platform stability, performance, security, and scalability, and troubleshoot complex platform and application issues
  • Develop and support workflows, business rules, client scripts, UI policies, Flow Designer flows, scoped applications, and custom solutions
  • Implement platform enhancements following ServiceNow best practices, architecture standards, and governance requirements
  • Participate in platform upgrades, patching activities, release management, design reviews, code reviews, and change management processes

What you need

  • 5–9 yrs of experience
  • REST APIs
  • JavaScript
  • ServiceNow
  • ITIL
  • GraphQL
  • Office 365
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • SQL
  • Git
  • AWS
  • Agile
  • Azure
  • Portfolio management

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