Administrator (Support & Operations)

About the role

The Software Asset Management Specialist is responsible for managing the lifecycle of software assets across the organization. This includes ensuring compliance with licensing agreements, optimizing software usage, and supporting procurement and renewal processes. The role requires strong analytical skills, attention to detail, and collaboration across IT, procurement, and business units.

What you'll do

• Ensure enterprise-wide compliance with software licensing agreements
• Conduct Effective License Position (ELP) analysis using tools like ServiceNow SAM Pro, Flexera, or Snow License Manager
• Identify opportunities for cost savings through software optimization and harvesting
• Manage procurement, renewals, and end-of-life (EOL) planning for software assets
• Maintain accurate records of software entitlements, contracts, and usage data

What you need

• 5–9 yrs of experience
• Excel
• Reporting
• ITIL
• ServiceNow
• B.Tech or B.E. or B.Sc or BCA