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Administrator - UCC Development Tools

HCLTech·Lucknow

Pay not statedJunior levelFull-time

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About the role

Unified Communications Administration Administer and maintain Microsoft Teams, Exchange Online, and Office 365 collaboration services. Voice & Telephony Management Manage enterprise telephony solutions. Microsoft Teams & Collaboration Support Manage Teams meetings, Teams Phone, Teams Rooms, and collaboration services.

What you'll do

  • Unified Communications Administration Administer and maintain Microsoft Teams, Exchange Online, and Office 365 collaboration services. Manage user provisioning
  • Manage user provisioning, licenses, policies, and permissions
  • Support collaboration tools, messaging, and conferencing platforms. 2
  • Configure SIP trunking, Direct Routing, SBCs, dial plans, auto attendants, and call queues
  • Support PSTN connectivity and voice infrastructure. 3

What you need

  • Office 365
  • Root cause analysis
  • Preventive maintenance
  • SOP writing
  • Any graduate

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