Advanced OM Specialist

About the role

The Advanced OM Specialist is responsible for independently managing complex, high-value orders, including private-sector, government, go-to-market (GTM), and multimodality orders. This role oversees the order lifecycle from order recognition through installation and revenue recognition, ensuring timely execution, contractual compliance, inventory optimization, and a positive customer experience.

What you'll do

• Serve as the single point of contact (SPOC) and primary escalation point throughout the order lifecycle
• Own and monitor regional order management KPIs, including order linearity, aged inventory, backlog performance, and execution priorities
• Partner with factories, supply chain, logistics, commercial teams, and other stakeholders to ensure timely order fulfillment and resolve operational challenges
• Manage order backlog, proactively identify execution risks, and coordinate corrective actions to minimize delays and improve customer outcomes
• Collaborate with other Senior Order Management Specialists to prioritize orders, balance operational requirements, and support business commitments

What you need

• 3–6 yrs of experience
• ERP
• Inventory management
• MS Office
• SOP writing
• Documentation
• Process improvement
• B.Tech or B.E. or BBA

Good to have

• Go-to-market