Advisory Sr_ Consultant

About the role

No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

What you'll do

• Evaluate current state of business processes, anticipate business requirements, uncovering areas for improvement and define future state solutions
• Lead ongoing reviews of business processes and gather critical information from meetings with various business stakeholders
• Perform business analysis by utilizing gathered information and synthesizing it to drive business decisions
• Identify and recommend transformation opportunities
• Create work product-focused materials / outputs, which may include PowerPoint decks, Excel models, or other written deliverables

What you need

• 3–5 yrs of experience
• RPA
• PowerPoint
• Excel
• Business analysis
• Data analysis
• Data visualisation
• Any graduate

Good to have

• Power BI