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Agent Manager

Quess Corp·Ghaziabad, Delhi NCR

₹1.4 L–₹2.2 L a year0–2 yrsFull-time
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About the role

Agent Manager at Quess Corp. Supervise and support the performance of a team of agents.

What you'll do

  • Supervise and support the performance of a team of agents
  • Ensure agents meet sales targets and KPIs
  • Provide training and development opportunities for team members
  • Monitor and analyze team performance data
  • Resolve customer escalations effectively and efficiently

What you need

  • 0–2 yrs of experience
  • Customer service
  • Sales
  • Escalation handling
  • Communication
  • Class 12

What you get

  • ₹1.4 L–₹2.2 L a year

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