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AGM - Area Retail Lead

Vodafone Idea·Jaipur

Pay not stated8–10 yrsFull-time

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About the role

Leverage on footprint leadership & Engaged Channels to deliver Healthy and Profitable Stores (Focus on Cost, Productivity and Internal Business Process) implementation of customer Journey & Ongoing Marketing campaign to be part of monthly EQ audit as per AOP targets Focus on Value (Acquisition & Upsell)points as per Zonal expansion plan interventions for enhancing productivity of the stores which will drive business

What you'll do

  • Drive Customer First agenda (Focus on unmatched Customer Experience )
  • Drive core business by winning in our market place (Focus on Revenue Metrics & Churn reduction)
  • Deliver big bets for driving future growth (strategic thrust areas)
  • Champion TNPS @ Retail to make it a way of life in the Zone
  • Liaise with Circle team to gain TNPS insights & make corrections @ Stores- TNPS

What you need

  • 8–10 yrs of experience
  • Upselling
  • Telecom
  • MBA

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