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AGM-Revenue Enhancement and Retention BO

Vodafone Idea·Vadodara

Pay not stated7–10 yrsFull-time

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About the role

Responsible for delivery of Business KPIs with the help of resources deployed by outsourced partners Effective deployment of human resources approved for each process on campaigns Effective deployment of Dialer strategy to ensure optimal business outcomes Understanding about OBCC operations, Partner Management

What you'll do

  • Retention & Revenue Enhancement Lead
  • Customer Service/Retention and Collection
  • Retention and Collection Head (M3)

What you need

  • 7–10 yrs of experience
  • Customer service
  • Telecom
  • Communication
  • MBA

Good to have

  • Sales

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