AI Consulting Lead - Claude Platform

About the role

The AI Consulting Lead owns the Consulting Service Track — the third track of the Three-Track Model — providing Customer's Authorized Users and AI governance team with Anthropic-certified consulting expertise on demand, sized as Small, Medium, or Large and drawn against a monthly allocation of hours.

What you'll do

• Own and lead the Consulting Service Track, making Anthropic-certified consulting personnel available to Customer against the agreed monthly allocation of hours
• Track and manage consumption of Small (up to 1 hour), Medium (more than 1 and up to 8 hours), and Large (more than 8 hours) requests against the monthly allocation
• Deliver or oversee Small requests: office-hours prompt assistance, feature guidance, and single-question use-case input
• Lead Medium requests: focused working sessions, prompt-library tuning, contained solution or agent design tasks, and integration guidance
• Lead Large requests: multi-session solution and agent design, scoped proof-of-concept work, and roadmap and governance advisory

What you need

• 10–15 yrs of experience
• LLMs
• Prompt engineering
• B.Sc or BA