AI Deployment Lead (Bengaluru)

About the role

This is one of the most critical and demanding roles at Prodigal. As an AI Deployment Lead, you are the person who takes an AI agent from a signed contract to a live, performing system and then keeps it getting better. You sit at the intersection of customer understanding, technical depth, and operational rigor.

What you'll do

• Customer Discovery and Scoping
• Deeply understand each customer's business and existing call workflows
• Design call flow diagrams and interaction maps that translate customer workflows into precise agent behaviours
• Translate complex, sometimes ambiguous requirements into clear, actionable scopes for engineering
• Deployment and Phased Delivery

What you need

• 2–5 yrs of experience
• Customer success
• Incident response
• CRM
• Any graduate