AI Engineer - NLP & Generative AI

About the role

We are looking for a Backend AI Engineer to join our AI engineering team and help build and scale backend systems that power AI Agents for the gaming industry, handling millions of customer support tickets at scale. In this role, you will work on high-throughput backend services, AI-powered workflows, and retrieval-based systems that support large-scale customer support automation.

What you'll do

• Design, develop, and maintain scalable backend services and APIs using Python and frameworks like FastAPI
• Build and integrate backend workflows supporting AI Agents and customer support automation use cases
• Develop secure and performant REST APIs for internal and external consumers
• Integrate AI components such as RAG pipelines, embedding services, and inference APIs into backend systems
• Work with databases including MongoDB, YugabyteDB, and PostgreSQL to support high-scale, low-latency workloads

What you need

• 3–5 yrs of experience
• LLMs
• NLP
• Python
• AWS
• CI/CD
• Kubernetes
• Any graduate

Good to have

• FastAPI
• MongoDB
• PostgreSQL
• GCP
• Docker
• Grafana