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AI- First Social Listening Strategist

Capgemini·Bengaluru

Pay not stated7–10 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table.

What you'll do

  • Lead social listening and digital intelligence engagements, translating business objectives into research frameworks, listening strategies, and actionable insights
  • Leverage AI, LLMs, and automation to streamline social data collection, analysis, sentiment assessment, topic clustering, trend identification, and insight generation
  • Explore and implement AI-first approaches to improve the speed, accuracy, scalability, and quality of social listening and consumer intelligence deliverables
  • Work with AI platforms, social listening tools, APIs, and data connectors to integrate information from social media, online news, forums, reviews

What you need

  • 7–10 yrs of experience
  • LLMs
  • Prompt engineering
  • Any graduate

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