AI Innovation Lead

About the role

As an AI Innovation Lead, you will redesign and operationalize frontline workflows using AI and automation. Working closely with the business teams, local technology leads, and global product teams, you will translate business priorities into measurable workflow transformations and working operational prototypes.

What you'll do

• Coordinating the mapping and redesign of frontline workflows together with the relevant business teams
• Defining success metrics and expected business outcomes for each AI initiative, in collaboration with stakeholders
• Overseeing the development of local automations in collaboration with business stakeholders and subject matter experts
• Testing deployed prototypes with live frontline data and iteratively improving solution quality based on structured SME feedback and evaluation results
• Working directly with frontline users to embed the redesigned workflow and supporting automation into daily operations

What you need

• 6–11 yrs of experience
• Physics
• Prototyping
• B.Tech or B.E.