AI Ops Application Operations Lead

About the role

The AI Ops Application Operations Lead owns the production lifecycle of agentic coding applications, plugins, and skills across Zeta. The role helps teams move high-value prototypes into production and keeps applications reliable, useful, governed, and measurable after launch. This role partners closely with application owners, AI Operations, IT, Security, and other technical teams.

What you'll do

• Production Readiness and Launch
• Partner with owners of agenticly coded applications to assess whether an application is ready to move from prototype to production
• Establish and manage a consistent production-readiness process covering security, privacy, data access, architecture, user experience, support, monitoring
• Identify launch risks, dependencies, and gaps, and coordinate the work required to address them
• Connect application owners with IT, Security, Data, Legal, and other teams involved in production approval and deployment

What you need

• Documentation
• Process improvement
• Prototyping
• Portfolio management
• Any graduate

Good to have

• Coordination
• IAM