AI Workflow Analyst

About the role

We are looking for a highly detail-oriented Business Workflow Analyst to help organizations understand, document, and improve their business operations. You will work directly with companies to learn how their operations function, document workflows in detail, identify inefficiencies, and create clear process documentation that enables future automation and optimization.

What you'll do

• Business Discovery & Process Analysis
• Meet with business stakeholders to understand how work is currently performed
• Observe operational workflows and document business processes
• Learn company operations across multiple departments and functions
• Identify process dependencies, decision points, and bottlenecks

What you need

• SOP writing
• Stakeholder management
• Any graduate

Good to have

• Business analysis
• Customer success