AIOps Leader

About the role

We are seeking a seasoned, hands-on AIOps Leader (7+ Years of Experience) to serve as the principal technical architect and lead builder for our centralized AI Product Support & Operations function. Operating within a high-growth AI PSL (Product/Service Line), you will design, architect, and execute the end-to-end automation strategy that transforms raw operational chaos into scalable, self-healing, and data-driven infrastructure.

What you'll do

• Architecture & Advanced AI/ML Automation
• Self-Healing Infrastructure & Workflows: Architect, build, and deploy auto-remediation routines, script-based diagnostic runners
• Observability, Telemetry & Predictive Analytics
• Operational Engineering & L1/L2 Empowerment
• Log & Metadata Standardization: Standardize system log outputs, stack-trace formatting

What you need

• 7–13 yrs of experience
• AWS
• GCP
• Machine learning
• Terraform
• Kubernetes
• Docker
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• Azure
• Datadog
• Python
• LLMs
• Microservices
• ServiceNow