Airport Ground Staff

About the role

As a member of our ground staff team, you will play a crucial role in ensuring a smooth and efficient airport experience for our passengers.

What you'll do

• Greet and assist passengers at check-in counters, boarding gates, and arrival areas
• Handle passenger inquiries and provide accurate information about flight schedules, delays, and baggage
• Check and tag baggage according to airline regulations
• Coordinate with other ground staff and airport personnel to ensure timely and safe departures and arrivals
• Assist passengers with special needs, such as unaccompanied minors or disabled individuals

What you need

• Customer service
• Communication
• Diploma

Good to have

• Hospitality