Airport Ground Staff

About the role

In this role, you will be responsible for providing exceptional customer service to passengers and assisting with various airport operations.

What you'll do

• Greet and assist passengers at check-in counters, boarding gates, and baggage claim areas
• Handle and process passenger baggage, including tagging, loading, and unloading
• Assist passengers with check-in procedures, including issuing boarding passes and collecting fees for excess baggage
• Provide information and assistance to passengers regarding flight schedules, delays, and gate changes
• Conduct security screenings and ensure compliance with airport regulations

What you need

• Customer service
• Communication
• Diploma